Testimonials

At The Retro Suites Hotel we get many flattering reviews and comments. We are very thankful and humbled by these comments and would like to share them with the public.

We have created this page to post some of the comments we have received.

To read more of our reviews you can also visit us on TripAdvisor

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Testimonials

Our few days in Chatham could not have gone better. Your staff there are fantastic to work with. They are enormously accommodating and kind. No one ever felt put out or inconvenienced. The rooms were a big hit, the food was amazing! I am hearing rave reviews from our visitors from all over the country. The next Board gathering is in Montreal and they are concerned about how they will out-do us!

I believe you could pick up the Retro Suites with all the staff inside and move it to Toronto, Vancouver, New York or Paris and be very competitive! You guys are great at what you do!

Please pass along our thanks. Our event was a great success because of the people in Chatham, especially at the Retro Suites!

Vanessa Cullen
Executive Administrative Assistant YMCA

Buy more hotels! Take over the industry with your radical & fantastic retrofit Retro Suites, AMAZING!! Loved the room, the staff, the service, the whole darn thing! Hell yes, given the opportunity I would stay again!!

Tracey Bergeron-Lucha

What an awesome stay we had at The Retro Suites and we will be coming again shortly. we have stayed there in your hotel four times and been as comfortable as we are at home. The decor is amazing and so is your staff. we have spread the word. See you soon!!

Valerie & Brian Bergeron

I wanted to drop you a line on behalf of Lucas and his family to tell you how amazing your staff are. On Friday, we had a surprise gathering a 35th anniversary after having dinner at the Chilled Cork.

We went in to RetroSuites previously and the staff gave us a tour so we knew what the room looked like and could plan the setup. We called and asked questions (a few times). We went to Chilled Cork the day before and asked to have a certain table and that our server help us out with the surprise. The front desk person also helped play along on the way up to the Suite. In every interaction with your staff they were helpful and friendly and most importantly never made us feel like we were a burden on them. That’s hard to find these days!

The couple were surprised and I’m pretty sure they had a night they won’t forget for a long time. Sher told me at the end of the night that she felt incredibly special.

So long story short, the ambiance of the Suite and the helpfulness of your staff helped us create a wonderful memory and I just want
to say a big thank you!

I hope you’ll pass this on to your staff so they’ll know their efforts are appreciated.

Take care,
Lexi Haskell

Retro Suites gives Chatham Kent a new fresh meaning. We only stay at Retro Suites while visiting the Chatham area. The rooms are exciting and fun and equipped with goodies that are above and beyond. Did I mention popcorn and bottled water? The staff are so helpful and extremely accommodating. If you ever have the opportunity to meet the owner and his daughter Jessica your trip will be complete. Warm, inviting and wonderful family. The Chilled Cork is attached to the hotel which is convenient in the cold winter months…hang up your coat and never a reason to leave. Our dining experience was top notch. This place is a true joy to visit. I give this place a 10!

Pamela & Marty Raaymaker

We stayed in September with another couple and all of us agreed it is a great hotel, love the whole decor and also the location. I am now booking the golf package for family as a X-mas present and will stay there in the future myself. P.S. I agree great staff.

Darlene and Ron Dakar

We have been very impressed with the service we’ve gotten during our stay! We were treated like guests in our own hometown. The boys LOVED being able to go to the Chilled Cork/Spiro’s/William Street Café anytime they liked.

The wait staff at the Chilled Cork were wonderful and Monty developed an appreciation for rabbit (one of the menu staples) over the last few weeks. And we ended up buying the same light fixture that you have hanging just outside the elevator on the third floor (Lighting and Accent Gallery here in town!). We will be sad to go, as close as quarters were.

Although it has been difficult being out of our house while it is being renovated, staying at the Retro Suites made the inconvenience much MUCH more bearable.

Our sincere thanks.
Laurie Langford

Long Term Stay Guest

I have been a guest and have used the Suites for my business for several years. I make regular trips to Chatham just for mini vacations to stay at the Suites. They feel like another city – New York or really classy Toronto or somewhere fabulous. If you don’t look out the windows you’d never, ever know you’re in Chatham. The quality of everything and the uniqueness of each room makes it in a class of its own. I am a huge advocate for the Suites and send friends there all the time who haven’t heard of it. My favourite rooms are Urban Studio, Midtown, King William and Santa Fe. 🙂 I highly recommend staying here if you’re in Chatham!! Or if you live in Chatham – for a getaway without having to drive anywhere!

Amber Chudy
Amber Chudy Photography

I was selfishly tempted to write a poor report on your hotel, only to scare people off, so the next time I want to reserve a room, I would be sure to get one. LOL

The Retro Suites is truly a breath of fresh air. I do a lot of business travel, and have always stayed in the typical large chain hotels throughout Ontario. When I found the Retro on their web site, I was pleasantly impressed and wanted to give it a try. I checked in for the 1st time on Jan 12, 2012, and didn’t want to check out. The owners have done a super job on creating a nostalgic “blast from the past”.

The Retro will now be my destination whenever I am traveling in western Ontario. The staff are top notch, friendly and helpful.

The food at the Chilled Cork is outstanding. Thanks to your staff for a memorable stay, and I am looking forward to my next visit.

Jim DeRoche
UAP inc

Dear Mayor Hope,

It is with much excitement and pleasure that I write to let you and your tourism team know just how much we enjoyed our getaway to your region this past holiday season.

I put together a little getaway late in November. The plan was to drive from our residence in Belle River to Chatham on Boxing Day, stay a couple nights at Retro Suites (upon recommendation from friends who has been there earlier this summer) in one of their themed rooms. Second day, take a VIA Rail train from Chatham to London – just for a day trip to the London City Market and Museum, dinner then back to Chatham by train. Stay a second night at Retro Suites and next day, visit area shops and sites.

We are so fired up at what we found. In such great proximity to Detroit (where I work) and for Windsorites alike – to be able to plan a little getaway to your region which is not too far of a drive. Upon arrival there is no parking fees. All coffee shops, restaurants and shops are all within walking distance.

Then we found Gentry Manor. What an Emporium and Spa with history galore. It is a gem of a place.  Almost forgot to mention the Birdie’s Nest.  Our hard-earned dollars were all well-spent.  We made a few memories in Chatham and I will recommend to all my friends, family and work colleagues that the destination is the coolest we have found in many years.

Sincerely,
Cheryl Clark

I was recently an MC for a wedding held at the Retro Suites and I just wanted to let both of you know how helpful and accommodating the staff was.
As the MC there was a lot of responsibilities and schedules to adhere to and everything went smoothly. The entire staff was communicative and professional. Dinner was served on time and the night flowed seamlessly. All the people attending the wedding commented on how great the food was and how much they enjoyed themselves. As someone who has worked in the service industry I know how difficult it can be to take on large events like this and you made it look easy. I would definitely recommend others to take advantage of the beautiful facilities at the Retro Suites.
Keep up the Amazing Job!

Matthew Sanson

Thanks to everyone at Retro for making my sister and I stay so wonderful. Much praise to the staff for assisting my sister and I during our stay April 6 & 7 in two beautiful rooms. Coming home to Chatham is such a treat with retro and chilled cork and the many new and old businesses around CK-downtown. My sister shared all our phone photo’s with her friends in Ancaster and everyone’s tongues were wagging and ohhh’ing over the fabulous hotel in Chatham. I will do the same here in Calgary, too bad hardly a sole here knows about Chatham Ontario. Thanks kindly.

Krista Embertson

Thanks again! We really enjoyed our stay at Retro Suites! Unique decor, good bed and really friendly service! The two level suite was perfect for us and our two boys. The room set up is very well thought out and the amenities fantastic. Really appreciated the make-up mirror and the water int eh fridge. It’s so hard to get water when you get in late and don’t know the city, so it was great not to have to worry about it. The Chilled Cork was lovely for dinner too – very accommodating and food was fantastic.

The Denning Family

I would like to express a sincere thank you for facilitating such a great event for the Certified General Accountants of Ontario.
I speak on behalf of all of the committee members and attendees in stating that the Retro Suites brings a very high quality to the events that they host. The staff was extremely attentive, accommodating, and courteous. The hotel and restaurant are unique and definitely an attraction that Chatham-Kent should be proud of.
Thank you again for being so great to work with and making the two days a huge success.
Regards,

Julie Atkinson
B. Comm, CGA Controller
McGrail Farm Equipment Limited Partnership

 

Andrea and Nathan I want to thank you for all your help, your special attention, and your professionalism, to all the guests for our daughter’s wedding last weekend. I can’t believe how nice a hotel the Retro Suites is and what a compliment it is to the city to have such a beautiful hotel and rooms. All the cleaning staff were also very helpful in making it possible for our guests to be able to check in early. With any function there is always some problems but not one from your hotel for our guests. A big thank you for taking away that stress and making everyone so comfortable. I think your staff may have had to bring some glass’s back to various rooms but I hope that was all. If you could please this e-mail onto the Management of the Retro Suites I would APPRECIATE IT.

Thank you again for a great weekend and I look forward to future stays at the hotel and I will be recommending to business associates, family and friends to stay at the Retro Suites.

Best Regards
Gary & Nancy Jenkins

Good Afternoon,
 I My wife Brenda and I stayed at Retro Suites last night and had
dinner in The Chilled Cork.We had the best time.
Everything was perfect and I must say that your attention to detail is
remarkable. 5 Stars to everyone and we shall be back for sure. I have
rated your establishment with 5 stars on TripAdvisor as well. GREAT
JOB!!
Thanks Again,
Steven  and Brenda Browne

My wife and I stay at Retro Suites every time we are in the area. Once a year in the winter we get a gang of friends together to spend a weekend at Retro Suites and enjoy a variety of rooms. We start out in the afternoon visiting each person or couples room and enjoy an appetizer the room host serves. The appetizer must suit the room. Some hosts “dress the part”. Refreshments are enjoyed and we spent 30-40 minutes per room. Its a blast and we get to see many rooms. We have just finished our “Retro 4″ tour and look forward to next year. This year we had 8 couples. One rule is you cannot pick the same room 2 years in a row.
We love the place and the staff are absolutely marvelous. A Five Star venue like no other.
Marty & Pami

What a lovely visit and experience we had at Retro Suites this weekend! We were fortunate to speak with Nathan and get a booking in the NEW “Garden Room”. What a beautiful room!
We are trilled to be having our wedding at the Hotel this up coming summer and cannot wait for our guests to experience such stellar service as we experienced this weekend. From the seamless check-in, to the very spacious and gorgeous room, to the wonderful dinner at Chilled Cork Restaurant and ALL the very thoughtful touches from all the AMAZING staff! Ohh what a bar you have set!! We are delighted to come back and host our very special day at such a special hotel!!! Thank you to ALL the wonderful staff, you ALL made our visit spectacular! Can’t wait to com back!

Cynthia Martin

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The Retro Suites Hotel has been awarded TripAdvisor's Travelers' Choice Award 2016. Awarded top Honour's in the Best Hotels section for all of Canada. This elite honor is awarded to the top 1% of all hotels on TripAdvisor, based on reviews and opinions from millions of travelers.

For an unforgettable dining experience, visit the Chilled Cork Restaurant & Lounge in downtown Chatham. The Retro Suites Hotel’s street level restaurant offers fine dining in a casual setting, perfectly suited for any social gathering. Enjoy traditional favourites & international cuisine, infused with the freshest ingredients.

The Retro Suites Hotel offers plenty of complimentary amenities with the rental of your suite which include complimentary WiFi, bottle of water, long distance calling to North America, use of GoodLife Fitness and Shakti Yoga and 18 Holes of Golf at Willow Ridge Golf Course in Blenheim (seasonal)